FAQ rozbalené

Features

What is the comparison between JointJS and JointJS+?

JointJS+ is an extended version of JointJS (open source) that offers advanced diagramming features and a ready-to-use demo application. We have created a comparison table that lists the features of each library side by side: https://www.jointjs.com/comparison.

As said, JointJS+ is a superset of JointJS in which we added more than 40 UI components, widgets, plugins and features as well as more than 150 ready-to-use demo apps that you can use as boilerplates for your project.

What is Rappid and how is it related to JointJS or JointJS+?

You know Rappid today under the new name JointJS+. In mid-2022, we decided to rebrand from Rappid to JointJS+, which we talked about in more detail here: https://www.jointjs.com/blog/new-brand-to-be-revealed-jointjsplus-replaces-rappid.

You may occasionally see Rappid today, especially in our documentation or in the folder and file names of a trial or license package.

Is JointJS+ compatible with modern front-end frameworks?

Yes, currently, we have tested and verified wrappers for integration with all versions of React, Angular, Vue, Svelte and Salesforce Lightning.

Check the following demos which were integrated with Vue/React/Angular:

Chatbot: https://www.jointjs.com/demos/chatbot
KitchenSink: https://www.jointjs.com/demos/kitchen-sink-app

For more information, visit our compatibility pages:

React
Angular
Vue
Svelte
Salesforce Lightning

What is the performance of JointJS+?

JointJS+ is known for being very powerful performance-wise. You can check the demo at https://www.jointjs.com/demos/collapse-expand. It uses virtual rendering and you will see that it renders more than 2000 elements in less than one second.

Where does JointJS+ stand on security?

Since JointJS+ is a pure client-side software component (HTML 5), the security of JointJS+ depends heavily on the security of the application that uses it. JointJS+ itself does not communicate with any external APIs or store any data permanently.

Besides, we perform frequent static code checks and vulnerability checks on dependent libraries. These checks are part of our development toolchain and patches are provided as soon as a critical vulnerability is identified. In addition, starting in 2024, the company client IO s.r.o., which stands behind JointJS, is SOC 2 compliant and undergoes regular security audits. You can read more in our official announcement.

Do JointJS and JointJS+ support mobile and other devices? iOS and Android?

Yes, JointJS and JointJS+ support touch devices. It's a JavaScript library, so it's possible to create iOS/Android apps using e.g. Cordova and Capacitor.

If you run into any issues, we'd be happy to hear about them. Our goal is to keep JointJS/JointJS+ compatible with as many mobile platforms as possible.

How does the SVG approach used in JointJS and JointJS+ differ from canvas?

You may come across some vendors on the market that use the HTML 5 Canvas raster graphics engine. JointJS+, on the other hand, uses SVG vector graphics because we believe SVG is better suited for 2D diagrams on the web. It renders perfectly, promotes accessibility, and facilitates interaction. Additionally, SVG uses the standard DOM (Document Object Model) just like HTML, so all browser APIs including event handlers and more can be used in the same way, making customization easier.

Read about the key differences between SVG and canvas here: https://www.jointjs.com/blog/svg-versus-canvas

Is your library based on D3 library?

Our product is not based on the D3 library, but uses SVG to render elements and links. However, you can combine JointJS/JointJS+ with D3 to get even more flexibility when creating a visual application.

Is there a private JointJS+ repository that we could use in our dependencies?

No, at the moment there is no JointJS+ repository you can use. However, you can create your own private repository and upload the contents of the JointJS+ package (rappid.tgz) there.

What are JointJS and JointJS+ dependencies?

JointJS and JointJS+ don't use any external dependencies from the release of version 4.0 in January 2024. Read more in our official release notes. Before this release, our library depended on jQuery, Lodash, and Backbone.

Does JointJS+ support WebGL?

JointJS+ is based on SVG, we currently do not support WebGL for rendering diagrams.

Are there any tutorials, demos or code samples?

Of course! You can find pre-made demo apps here or check out our library of weekly updated demos (we call them Demo Wednesdays) on our CodePen profile. If you have a suggestion for a demo app or want to see some features in action, feel free to post your suggestion on our Github profile.

Where can I find the source code of the demo applications?

You can find the source code of the demo applications in the apps folder of the trial or license package. Moreover, you can view the source code of some JointJS+ demos on our CodePen profile.

Does your library only support TypeScript, or can we also get it in pure JavaScript?

You can use both plain JavaScript and TypeScript. In fact, the majority of our demo apps are written in vanilla JavaScript (ES6) and TypeScript. See our getting started guide to find out more.

More information can be found on our compatibility page: https://www.jointjs.com/typescript-diagrams

Do you have any examples of integration with Vue/React/Angular?

Yes, we do! Check the following demos which were integrated with https://resources.jointjs.com/demos/tabsVue/React/Angular:

Chatbot: https://www.jointjs.com/demos/chatbot
KitchenSink: https://www.jointjs.com/demos/kitchen-sink-app
Visio BPMN Import: https://www.jointjs.com/demos/visio-bpmn-import
Diagram index: https://www.jointjs.com/demos/diagram-index

Wondering how to create a Vue/React/Angular application in JointJS+? Check these tutorials:

Vue: https://docs.jointjs.com/learn/integration/vue
React: https://docs.jointjs.com/learn/integration/react
Angular: https://docs.jointjs.com/learn/integration/angular
Svelte: https://docs.jointjs.com/learn/integration/svelte

Is it possible to integrate JointJS+ with Salesforce?

Yes, it's possible to integrate JointJS+ with Salesforce Lightning Framework. Check out this tutorial to find out more: https://docs.jointjs.com/learn/integration/lightning.

Do you have a React JS version of the Chatbot demo?

Unfortunately, the Chatbot demo comes only in React, Vue and Typescript versions. That being said, the code could be converted to JavaScript with TSC command. The `src/rappid` folder is framework agnostic so it can be mixed with a new Javascript project without any problem.

Can I import and export BPMN Visio shapes?

Yes! We provide BPMN import and export demo apps that serve as an example of how to convert BPMN shapes. The conversion of the rest of the shapes would need to be implemented on your end.

Do you support BPMN XML format?

Yes, we do! Released in version 4.0 in January 2024, JointJS+ supports the BPMN XML format, enhancing collaboration across your entire BPMN tool suite. Read more in our official release notes.

Purchase

How much does a license cost and what does it include?

The Standard JointJS+ package costs $2.990 per developer and includes:

Perpetual commercial license with unlimited use in terms of applications, end-users, domains, or machines.
The source code of boilerplate applications that you can use to kickstart your project.
Free update subscription for one year, charged from the 2nd year onwards.
More than 150 demo apps to get you started quickly, customize and use freely on your projects as boilerplates.
More than 40 UI and other diagramming components for building advanced applications.
Basic support via an online ticketing system and online help via Github.

As stated above, the JointJS+ license is priced on a per-developer basis. In other words, each developer working with JointJS+ needs to have a single license. Then you're free to develop an unlimited number of products that can be used by an unlimited number of end-users and distributed to an unlimited number of machines (domains, servers, etc.).

The Enterprise JointJS+ package comes with additional features and benefits, including:

Unminified source code of the JointJS+ library
Premium support
Dedicated account manager
Long term support for older versions of JointJS+
Introduction & progress calls with library creators
Library updates & upgrades
Annual SOC 2 reports
Escrow service

Get in touch with us for a tailored quote for the enterprise package.

Fore more information about our pricing, visit: https://www.jointjs.com/pricing.

Can I purchase through invoice?

Yes, you can. If you are not comfortable purchasing a license through our official store, please contact us and we will invoice you. Please note that 20% of the total price may be charged for the additional administrative burden. We therefore recommend purchasing online to get the best possible price.

Do you work with resellers?

Yes, we do! Please check the list of official JointJS+ resellers here. If you decide to purchase a license through one of them, please contact them directly. They will guide you through the standardized process or purchasing a JointJS+ license, updates and support subscription.

Do I have to pay anything in addition to the price of the license?

No, there are no hidden fees or extra charges at the time of buying the JointJS+ license. Once you purchase your license, you can start using it immediately.

Keep in mind that when you purchase a JointJS+ license, you get one full year of free updates, which are charged at $1,490/year per license from the second year onwards. In other words, starting from the second year, you will be charged an annual subscription to always receive the latest version of JointJS+. Note that you can cancel your subscription at any time in the admin portal.

Find out more at https://www.jointjs.com/pricing.

Is there any cost per end-user?

The JointJS+ license is charged per developer, NOT per number of end users using your product. In other words, you can use the license for an unlimited number of end users, applications, domains or machines.

Is there an ongoing fee after I purchase the license?

If you purchase a license, you will be automatically subscribed to receive the latest version of JointJS+. This subscription is $1,490/year and is charged per license. Note that the 1st year is included in the license purchase - the subscription fee will start charging from the 2nd year. You can cancel your subscription at any time in our admin portal.

Can I try JointJS+ before buying a license?

Of course! You can start a free 30-day trial with no commitment and no credit card. You'll get a fully functional version of JointJS+, full support from our engineering experts to get your project off to a successful start. To start your trial, visit this page: https://www.jointjs.com/free-trial.

Can I get help integrating JointJS+ into my application?

Yes, your license includes basic support, which is there so you can successfully integrate JointJS+ into your application and jumpstart your project. Optionally, you can subscribe to priority support, which offers ongoing support from our top developers, including conference calls, remote troubleshooting, expert code review, general advice from experts, and access to our online ticketing system with guaranteed response times.

How do I download and install a license package after purchase?

Once you purchase a JointJS+ license, you get access to our customer portal where you can assign and reassign licenses. Once a license has been assigned, you or your developer will be sent an email to access the license package. The package can be downloaded from here.

What basic support is included in the license price?

Our goal is to give you all the help you need to successfully start using JointJS+ and make your ideas a reality. That's why we give you access to our ticketing system and provide you with the help you need. In addition, you can get support from our community members and other diagramming enthusiasts.

Keep in mind that we also offer priority support that includes ongoing and dedicated help from our top-tier engineers, including conference calls, remote troubleshooting, expert code review, general advice from experts, and access to our online ticketing system with guaranteed response times.

Learn more about our support subscriptions here: https://www.jointjs.com/support.

What is the ROI (return on investment) of buying a license?

The return on investment always depends on the specific use case and the resources you plan to allocate to the project. In order to set your expectations and help you unravel all the little details and intricacies of diagramming, we've prepared a thorough ROI calculation that's based on a generic flowchart builder, and compares its development from scratch (without using any existing code base) versus with use of our professional library. View the ROI calculation here and make an educated decision.

What payment methods are supported? Can I pay by PO (purchase order)?

We support different payment methods depending on your location. The most common ones are debit or credit card, PayPal and Amazon. To issue a PO or pay by bank transfer, please contact our sales team.

Please note that we charge 20% of the total price for the additional administrative burden if you purchase a license via PO (purchase order). We therefore recommend purchasing online to get the best possible price.

Don't you see the answer to your question here? Feel free to contact us so we can help!

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