Paid support plans

We're happy to help! We offer support plans and custom solutions.
Paid plans include:

We're there for you
when you need us.

Your code reviewed by the original base authors.

We'll dive in into your code
and fix it on the spot.

We'll review your options
and recommend the best path.

Enjoy 24/7 access to our
online ticketing system.

Standard Support Package

$2490

Provides:
15 hours of support
1 support contact
Max response time 72 hours

Premium Support Package

$3990

Provides:
30 hours of support
2 support contacts
Max response time 48 hours

Note that after purchasing a JointJS+ license, you'll automatically have access to our basic support (email and community).

Don't see what you need?
Check out our Custom Coding services or feel free to get in touch so we can help!

support terms and conditions